Renna

Renna, sometimes also referred to as the Snow Witch, is a mysterious woman with four arms in.

At one point after receiving Torrent from Melina, Renna will approach the Tarnished at a site of grace, asking if they indeed had the spectral steed. She'll then give the Tarnished the Spirit Calling Bell, noting Torrent's former master had entrusted it to her to give it to the next owner.